Thursday, March 11, 2010
 
       

 

eMite Analytics

TechSMART
eMite Analytics is a next-generation Business Service Management solution that monitors, analyzes and reports – in near real time – the health and status of your applications, databases and servers.
 
Using a combination of role-based dashboards and low-impact agents, eMite Analytics helps you optimise the utilisation of your IT assets, reduce overheads and avoid costly upgrades.
 
With eMite Analytics, you can see what is happening in your organisation and act before issues become problems. Using industry-standard tools, eMA is optimised to work transparently with all leading service management solutions, databases (and log files) and operating systems.

TechSMART builds solutions that address real business needs. With offices located around the world, TechSMART’s mission is to help companies better utilise their IT assets without breaking the bank.

Too many organisations have more than enough assets to run their businesses but, due to under-utilisation and inefficient management of these resources, IT managers are always struggling to keep up.
 
At TechSMART, we are dedicated to providing solutions that help you get the most out of your information assets…fast, at a surprisingly low cost and at a cost that you never thought possible.

Benefits of eMite Analytics

There are an extremely large number of tools available on the market for system monitoring, and analytics / business intelligence. One problem is that there is no link between the monitoring requirements of IT operations, and the B.I reporting expected by the business. eMA Analytics (eMA) was designed to solve this problem by combining real time monitoring and analytical reporting into one tool.
 
Digital dashboards, or executive dashboards, are a good business management tool, used to visually ascertain the status of a business enterprise through key business indicators. However, their ability to provide more than a mere snapshot of what is or has occurred is limited. eMA interactively allows any user to to drill down and analyze present and past key performance data in real time.
 
Opposed to most of vendor solutions in the marketplace, eMA is an agnostic solution that interfaces with many 3rd party solutions. All vendors claim an ability to interface, but only eMA is capable of correlating the data sets together into a single presentation. This is where the majority of vendors fall short ,not being able to correlate a service desk ticket with an SNMP trap and server performance data from EMC, all represented as a KPI metric on a customer by customer basis. Read More

 

Operating systems

eMiteAnalytics is operating system agnostic…it can operate under Microsoft Windows, most LINUX distributions and various UNIX operating systems. Read <more>

Databases

 
eMiteAnalytics is optimised to operate seamlessly with leading database solutions such as Oracle, Microsoft SQL and SAP as well as system databases such as configuration management databases, system logs, configuration management databases (CMDB) and other data repositories. Read <more>

Service management solutions

eMiteAnalytics is optimised to operate seamlessly with leading service management solutions such as HP Open View, CA Unicenter, IBM Service management, BMC Remedy and Novell ZENworks as well as industry-standard solutions.

Low-impact agents

eMiteAnalytics uses advanced lightweight agents to monitor business activity. These low-impact agents are installed remotely, use minimal network resources and send a steady stream of data to the front end dashboards and the backend databases.

 

 

Role-based dashboards

eMiteAnalytics uses a series of role-based dashboards to display the business service activities of your organisation’s IT assets. eMiteAnalytics has pre-formatted and customisable dashboards for executives, IT managers, database administrators, business and finance analysts, service desk staff and other key roles in your business. Read more

Business Service Management

Business Service Management (BSM) is a methodology for monitoring and measuring IT services from a business perspective. eMiteAnalytics is a BSM solution that combines structured processes and a framework for displaying activities via role-based dashboards.

 
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